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Automotive AI Speech Analytics

AI-powered Call Insights for the Automotive Industry

See It In Action

Infuse your apps, websites and bots to make the most of the customer's voice

Proactive Dealer Solutions' Speech API leverages our years of experience in the industry, combining domain expertise, Artificial Intelligence (AI), Machine Learning, and Natural Language Processing (NLP) to help the automotive industry extract critical intelligence from customer calls, all via a standard API that can be setup in minutes.
Applications Integrate with Proactive's Speech API

Developers

Applications integrate with Proactive's Speech API using a combination of standard REST API interfaces and Webhooks to process call recordings and extract actionable results in near real time.

Take it For A Test Drive
Download Sample

"I have been working with Proactive Dealer Solutions and their AI powered speech analytics API. I can say that our team at Callsource has found their speech engine and predictive model accuracy to be the best we have seen in the automotive industry. Their API is fast and responsive and their team is as well."

~ Jason Scinocca, CTO, Callsource
Proactive's AI-powered Speech Analytics

Proactive's AI-powered speech analytics is miles ahead of the competition.

We leverage and combine the best-in-class solutions

Our platform utilizes unsupervised machine and deep learning, natural language process, predictive intelligence, sentiment analysis and more built specifically to solve automotive industry problems.

Top Use Cases for Speech Analytics

Automotive vendors, digital agencies, dealer groups and manufacturers leverage the Proactive Speech Analytics API to extract critical intelligence from sales and service calls into the dealership. Our API helps the automotive industry connect more calls, increase marketing ROI, train staff on skills and technique and convert more deals.
Connect vehicle campaigns to revenue
Understand the car buying experience
Maximize call conversions
Lower pay-per-appointment acquisition cost
Optimize advertising ROI
Save lost opportunities

Some of The Cool Stuff We Can Do

✓ Call classification
✓ Automated lead quality and scoring
✓ Sentiment analysis and customer experience metrics
✓ Topic and category identification
✓ Missed opportunity, save-a-deal alerts
✓ Sales and service coaching and training for inbound and outbound
✓ Failed call and call abandonment identification
✓ Scoring of agent phone skills
✓ Predicting of likely outcomes from a call
✓ Call summaries and full transcript
✓ PCI/SSN/PII detection and redaction - DSS Level 1 Certified
✓ Speaker identification

Blogs You Might Like

Navigating Downward Pressure on Vehicle Gross Profits

April 5, 2024

Proactive Dealer Solutions' Brooke.ai Becomes the Endorsed Digital Voice Assistant Technology for Volkswagen Dealers.

January 30, 2024

Proactive Dealer Solutions’ Digital Voice Assistant Brooke.ai Approved as Stellantis MarketCenter Supplier

January 3, 2024

A Shopper Asking Questions Means Your Dealership Is in the Running- Don’t Blow It

August 16, 2023

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